Privacy Policy

Vietnam Explore Holidays (Vietrantour) respects your privacy. We have created this privacy statement in order to demonstrate our commitment to you, our visitor. This privacy statement discloses the privacy practices for this site, 
We will never give any information about you to others.
Personal data we collect
Our site uses forms in which you give us contact and personal information (such as your name, phone number, email address & travel preferences) so you can enquire about and book travel services, or request information and support. We use your customer information only when it will be important for us to contact you regarding your enquiries and bookings, our web site, new EXO Travel services, and special offers we think you'll find valuable.
In addition to information provided through forms on this website, our staff may also solicit further information to create your or your clients' travel products and to facilitate travel to and from our destinations.

The range of information we may request is listed here, though may include additional information depending on the nature of the travel services requested:
- Name
  - Email address
  - Age and/or age range
  - Country of Origin
  - Nationality
  - Country of Residence
  - Travel date
  - Duration of travel
  - Phone number
  - Address
  - Passport numbers
  - Scans, photocopies or photographs of various passport pages
  - Payment details including business or personal banking information
  - Travel preferences and interests
  - Dietary restrictions or allergies
  - Details of friends, group or family members if they are accompanying the main traveller, including names, ages, passport numbers, scanned images of passports and various preferences such as their dietary restrictions or allergies.

Uses of the personal data we request
The information we request is used to communicate with our clients and partners, and to plan and operate travel services on behalf of our clients, including but not limited to the following uses:
  - Sending newsletters with personalised information
  - Conducting surveys to measure and improve our performance
  - Planning accurate travel and event itineraries
  - Operating international travel services for our clients
  - Facilitating payment for travel services rendered
  - Maintaining ongoing business communications with partners and clients
Our site uses cookies to gather information on online traffic. We use this information from our site statistics (for example your IP address) to help diagnose problems with our server, and to administer our site. We also gather broad demographic information from this data to help us improve our site and make your browsing experience more enjoyable. This is not linked to any personally identifiable information.
Contacting the web site managers
If you have any questions about our privacy statement, the practices of this site, or your dealings with this Web site, you can contact: 

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